Help Direct

Help Direct is a service commissioned by Lancashire County Council. The County Councilís investment in Help Direct is to help build and link community-based preventative and wellbeing services. There are drop in centres at Ormskirk Hops cafe 10:30 am -11:30am every Wednesday, West Lancs Borough Councils office in the Concourse10:30-11:30 every 3rd Wednesday of the month, at Homestart on Digmoor Rd 9:30-11:30 on 1st Wednesday of the month and Parbold coffee shop on Station Road 2-4pm 1st Wednesday of the month

What Does Help Direct Do?

Help Direct is a support and information service for all adults aged 18 and over across Lancashire. Our service is designed to help people get the right practical support, information and advice that they need before a small problem becomes a crisis.

Help Direct can be accessed by phone, email or face-to-face at all of our drop-in centres. People can also find our advisors at some local GP surgeries, libraries, community centres and many more.

We can help you get the most of our life in any of the following areas:

  • Health and Fitness
  • Home and Garden
  • Feeling Safe in Your Home and Community
  • Learning and Leisure
  • Managing Finance
  • Mobility and Transport
  • Community Groups and Involvement
  • Getting the Right Help and Support
  • Relationships and Families
  • Employment, Volunteering and Training

Other Help Direct Services

Help Direct also helps to run a number of other projects.

The well-being directory is a directory of services for across Lancashire, to help you improve your quality of life and help you get through the day-to-day challenges you may face. The services listed on the directory are provided by a range of organisations, including voluntary organisations, private companies and local councils.

Help Direct also provides a Safe Trader Scheme in partnership with Lancashire County Council Trading Standards. The aim of the Scheme is to help the people of Lancashire to find reliable, local traders and support local businesses.

Want to get there by public transport click here to find information

The Lancashire Countryside Events Programme 2009 offers 100 activities including walks open days and children's activities. For more information ring 01772 534 709 or visit the website

Want to visit local museums? children go free at all Lancashire Museums (except Lancaster Castle) and a "Family and Friends Xplorer ticket" gives access to 13 venues for 12 months for £18, £10 if just 1 adult) see

West Lancashire District Council click here This site covers Arts, Housing Benefit, Customer services (such as removal of fridges), Council tax, Community safety, Community Centres, Countryside, Green issues including litter, Pest control, dog control and much more.

Lancashire County Council   Often the best way to go direct to information from Lancashire County Council is to access through the Directgov site and use the search button at the top which takes your to the relevant part of the Lancashire website you want. for example type in "traffic problem"  in the search box in the top right hand corner and it takes you to various traffic problem such as a pothole and gives a link to report it. To access the Directgov site click here

The directgov site has a wealth of information including Benefits and a link to the Jobcentreplus job site. The intention is to put all government infomation on the one site for easy access.

Police Information click here  

Local Police Officer Parish area covered
PC 2401 Steve Hackney  01257 462239 Mobile:07939199818 

Vale Lane only 
PC 1392 Chris Gibson 01695  566051 Mobile 0791205227 PCSO Nicola OíReilly)

Skelmersdale boundary to Plough Lane (both sides). Also Warbreck Garden Centre and a few properties on that side of Lyelake Lane.
PC 390 Martyn Collins 08451253545 Mobile 07912052259

Covers Bickerstaffe, Westhead and parts of Lathom. Lathom areas include Scarth Hill  Lane/St Helens Road (Water Tower area), Whiteleys Lane and Lyelake Lane to the Wigan Road/Dickets Lane junction (excluding a few properties near Warbreck Garden Centre). 

To find out the crime statistics for your area click here which takes you to a safety site in which

 you enter your postcode (still under old wards). Crime is very low in our area.

Office for National Statistics  provides information on topics such as population, education, employment, housing, etc click here

Child starting school or moving from primary to secondary then read the latest school Ofsted report here. Schools are listed alphabetically on this website.

Work and Welfare

Careers information and advice

Employment solicitors

Leading employment website

Graduate recruitment

Advisory, Conciliation and Arbitration Service

Information on self employment from Business Link

Children and Families

Child support Agency

Poverty Action Group (CPAG) Promotes the relief of poverty among children and families.

Children and Young People  Online child care magazine. Guidance and support for teenagers as well as information for parents, guardians, carers and employers.


Gingerbread  Support organisation for single parent families in England and Wales.

National Children's Bureau Promoting the well-being of all children and young people.

National Family and Parenting Institute Charity aiming to enhance family life

National Youth Agency promoting young people's personal and social development

NCH - the Children's Charity Offering vulnerable children and young people diverse services and campaigning for change.

One Plus One Research organisation on marriage and relationships.

Teenage Pregnancy Unit Cross-Government Unit located within the Department for Education and Skills set up to implement the Social Exclusion Unit's report on Teenage Pregnancy.


CIA World Factbook Country profiles, maps, and statistics

Infoplease Published by Pearson Education, the largest educational publisher in the world

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